Refund Policy

We want every customer to feel confident when choosing Harmonia. If something doesn’t go as planned with your order, here’s how refunds work.

When you can request a refund

Refunds may be issued if:

• Your order arrived damaged or defective

• You received the wrong item

• Your package never arrived

How to request a refund

Send us an email at [e-mail] with:

• Your order number

• A short description of the issue

• Photos (if the product or package was damaged)

Refund process

Once your request is approved, we’ll process the refund to your original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the refund to appear on your account.

Subscriptions

If you are subscribed, please cancel your subscription before the next billing date to avoid future charges. We do not issue refunds for subscription orders that have already been processed.

Need help? Our team is ready to assist at [e-mail].